During this tough times, he never stop helping us until we found a great home! Rafael is easy to talk with and very knowledgeable. He knows what to answer whenever I have questions and goes straight to the point. He enters our property with respect and greet us all the time. He is friendly to approach and also his associates or the people that work with him. Highly recommend! Unlike any other agents we contacted, they rush us and don't care about their client and if we did not comply, they will just leave us. That is why we are blessed for having Rafael as our agent!